Getting an insurance complaint resolved is an easy task if you contact insurance company directly!
What many people do is they go to a consumer complaint forum/site and post a complaint out there and seek help from forum members who have not much information regarding the company. Many times members on the forum give customers an official email id and ask them to speak to the company directly.
One can directly contact the company to ensure a quicker turnaround time on complaints. This process saves times and efforts as well.
How can you contact the costumer service team directly?
In case of Aviva India one can either call them on a toll free number or send them an email across.
Aviva India Toll Free Number:
1800-180-22-66 for MTNL/BSNL users
0124-2709046 for non MTNL/BSNL users
Email id’s for customer care:
customerservices@avivaindia.com – For queries related to offline insurance policies.
onlinepolicy@avivaindia.com – For online insurance policies (Aviva i-Life)
You can also contact via. Twitter, follow them at @AvivaLifeIndia
Aviva India is a joint venture between Dabur Group and Aviva Group. Current paid up capital amounts to Rs 2,004 crore. Dabur Group is the 74% shareholder while Aviva Group holds 26%. Aviva Group is a UK based insurance company and one of the world’s oldest insurance Groups, with a history dating back to 1696.
Aviva India’s products have been designed to provide customers flexibility, transparency and value for money. We address all lifecycle needs of a customer – savings, protection, investment and retirement.
Aviva Group is the global bancassurance leader and in majority of the countries, bancassurance is the only distribution channel. In India too, we pioneered the concept of Bancassurance.
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